Digital transformation is an integral way of pervasively bringing change in the organizational departments that entails delivering value to its end-users or customers. It is a continuous process that involves adaptability, execution, experiment, evaluation, and control.
Let us understand it better.
Understand it as a change in the school wing as the students enter the secondary classes. Gradually, all the students move on to new uniforms, rules, and norms to which comes a handful of complementary responsibilities. Some students understand the change, some students find the new change very welcoming, and are excited about the new everyday challenges. On the other hand, some students actually find it difficult to cope up with the new curriculum, timings, and responsibilities of being part of the senior wing.
Similarly, the process of digital transformation works out in an organization. Some departments find themselves in continuous challenges, facing the status quo and addressing the new version of themselves. While some departments find the new change, automation, and digitalization thrilling and appealing. Digital transformation involves understanding the new change, getting accustomed and comfortable with the failures that may come while pervasively accepting the changes.
Digital transformation in 2021
Covid pandemic 2021 gave us the biggest example as to what digital transformation meant to organizations. Institutions, departments, and companies took a new path that involved technology and process transformation. New business models with new modes of working became the new normal. Revenue streams after struggling a lot with customer expectations and product changes were able to pave out the way for themselves.
This new thinking brought in new processes that concluded the new change. Traditional ways got transformed into digital products. Mobile apps and eCommerce platforms saw the best of their time with an unexpected boom. New software and technology acquaintances presented new product-based models that created value. Rapid application development brought in new ways of working and new business models.
Embarking the transformation in 2021
# Understanding the customer needs and aligning them with goals
What is the basic step for any organization to succeed? Understanding the needs of the customers and aligning the organization models to achieve customer models. All the businesses strive to bring about the best strategy, marketing plan to achieve the business outcome. The principle behind this is to understand the customer’s logic and behavior while evaluating the need of the customer and then transforming the organization to achieve results.
# IT as a model creator
Digital transformation means adopting the new technology, inculcating it among the entire organization, and evaluating the results. The IT department that was once called in for fixing the wires and windows for the team has now transformed into an integral part of the organization. They are the model creators, understanding the need, the demand technology, and the desired outcome.
# Responding to the customer expectations
IT has shown its importance to everyone, from a small boutique shop to a startup and large organization. Businesses redesigned their ways of operation, followed new practices, and responded to customer expectations to bring in results. This involved using cloud software and artificial intelligence in everyday business functions.
# Getting acquainted with Digital
Software, apps, and technologies seem to touch our lives very deeply. Every action of yours is an aftereffect of digital transformation only. Cloud software, remote working, DevOps, CI/CD, and other modern technologies are the need of the hour. Organizations are trying to implement the same in the system to bring about a change. The staff and the customers need to get acquainted with the apps and technology.
Why Digital Transformation?
If everything is going on perfectly fine why do we need this? Let’s dive in deep.
- * If I can draw the design with my hand using my stationery, why do I need software?
- * My team can sign on the register for marking their presence. Why should I opt for finger sensors?
- * I am happy with the traditional shop? Why do I need to reach the people on screens to show my products?
Certainly, pandemic 2020-2021 gave the perfect answer to the above questions. With complete lockdown and a standstill worldwide only the ones that were on the path of digital transformation or the ones that adapted the technology could survive.
- * Softwares could show better options.
- * Remote working changed the scenario with virtual meetings.
- * Reels and eCommerce platforms ruled the market.
We need to cope up with the change. Change brings in diverse results. You may fail sometimes, but one must stand up learning from the mistakes. As we always say, Let’s make an automated web world. Sifars strives to bring in Digital Transformation. Let us all shine and rise. Let us bring in change by adopting the new technology trends and methods.