Once upon a time, software played a supporting role inside companies. It handled payroll, stored documents, tracked tickets, and generated reports. Strategy happened in leadership meetings, culture lived in people, and systems quietly supported operations in the background. That era...
Most organizations are excellent at measuring people. They define metrics, build dashboards, schedule performance reviews, and track targets continuously. Working hours, output levels, utilization rates, and KPIs are often treated as indicators of productivity. From the outside, performance management appears...


